Have a question? Need a custom fit or a quicker delivery?
We’re always here to make your experience seamless.
Got Any Questions?
FAQs
Do you offer customisation?
Yes! Here’s what we can do for you:
Length & Fit — Love a design but want it adjusted to your height or specific body measurements? Just get in touch on WhatsApp and we’ll sort it out.
Colours — While sampling, we tested our designs across several colour swatches and handpicked what we felt truly enhanced each piece. We stand by our palette — once you’ve seen the best, the rest just won’t do justice. That said, colour customisation is available if you have something specific in mind.
Connect with us on WhatsApp for custom queries +91 99586 11699.
What’s your delivery timeline?
Every piece is made to order. We ask for 7–14 days of crafting time, after which:
• Domestic deliveries— 2–5 business days (free shipping)
• International deliveries— 4–7 business days
Need it sooner? Reach out on WhatsApp +91 9958611699 and we’ll do our best to make it happen.
What’s your return/exchange policy?
Every piece is made to order with care and quality at the centre of it. So, we don’t offer refunds, but if your order arrives damaged (which is unlikely), we’ve got you covered. Just record an unboxing video upon delivery and we’ll sort it out. We’ll always make sure you end up with something you love.
What is the delivery time?
Each piece is handcrafted with care, so please allow 7–12 days for production. Once your order is ready, it will be dispatched. Delivery timelines may vary depending on your location.
What payment methods do you offer?
We offer Cash on Delivery (COD) directly through our website.
Do you offer alterations?
Yes, we offer minor alterations at no extra charge. Just raise a request within 48 hours of delivery. Shipping cost of sending the piece back to us is on you.
Can’t make up your mind?
Book a virtual appointment with us, we’ll walk you through the collection, help you figure out what works for you & make sure you leave with zero second thoughts.
Catch us at our pop-ups too if you’d like to feel the fabrics in person. Follow us on Instagram to stay updated @labelkriesha
I still have a question.
Reach us at hi@kriesha.com or DM us on Instagram @labelkriesha we try to respond within 24 hours.



